
Voximplant at Call & Contact Centre Expo 2020
Voximplant at Call & Contact Centre Expo 2020

Voximplant at Call & Contact Centre Expo 2020

Useful take-aways from the event

Company speaking plan and Alexey Aylarov invitation


Voximplant featured its Smartcalls solution at the Arch Summit ’19 at Luxemburg on 3rd and 4th April.

Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.

Voximplant AI Agent Skills let your coding agent build and ship voice applications without switching tools

Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling

Voximplant now includes a native Cartesia module for streaming, low-latency text-to-speech (TTS). You can use a single VoxEngine API to synthesize speech in real time, connect it to any call (PSTN, SIP, WebRTC, WhatsApp) and control playback from a Large Language Model (LLM) or other source, all inside VoxEngine.

Voximplant has added Secrets, a dedicated credential store for API keys, tokens, and other sensitive values that VoxEngine scenarios need at runtime

Voximplant now includes a native Deepgram module that connects any Voximplant call to Deepgram’s Voice Agent API for real-time, speech‑to‑speech conversations. You can stream audio from phone numbers, SIP trunks, WhatsApp, or WebRTC into Deepgram’s unified agent environment—combining STT, LLM reasoning, and TTS—and play responses via Voximplant’s serverless runtime with minimal latency.

Voximplant now includes a native Cartesia Line / Agents connector that connects any Voximplant call to a Cartesia Line voice agent for real-time, speech-to-speech conversations—over PSTN, SIP, WebRTC, or WhatsApp Business Calling—without building custom media gateways or WebSocket streaming infrastructure.

Voximplant has new realtime speech generation for voice AI from Inworld, our latest Voice AI text-to-speech (TTS) partner. Together, we combine state-of-the-art TTS with carrier-grade connectivity so you can build voice agents that sound like your brand, not a generic robot.