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WhatsApp Business Calling API Integration is now available
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What is a REST API?

What is a REST API?

A REST API is a simple, standardized method of communication between web clients and servers. The main building blocks of the REST API are the request and the response. Learn about the REST API and how to issue requests and receive response data.

What is WebSocket?

What is WebSocket?

Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.

How Automated Chatbots Enhance Customer Experience in Mobile Apps

How Automated Chatbots Enhance Customer Experience in Mobile Apps

Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.

8 Best Zapier Alternatives in 2024

8 Best Zapier Alternatives in 2024

Looking for the best Zapier alternatives in 2024? Discover 8 powerful tools tailored for various budgets and needs—perfect for workflow automation, data sync, and integrations. Whether you're a small team or a large enterprise, find the right solution to boost efficiency.

15 Phrases That Show Empathy in Customer Service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.

Comparing Chili Piper and 6 Competitors: A Detailed Review

Comparing Chili Piper and 6 Competitors: A Detailed Review

Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.